Frequently Asked Questions

It depends on where you subscribed. If you subscribed on the Kaam Care website, cancel anytime from Settings → Subscription on the website. If you subscribed in the app, the App Store or Google Play manages the subscription, so cancel it in your Apple or Google Play account settings — we're unable to cancel store subscriptions on your behalf. Either way, Premium stays active until the end of the current billing period, after which your account returns to Freemium.

Yes. Your subscription renews automatically at the end of each billing period. You can turn off auto-renewal anytime — on the website from Settings → Subscription, or in your Apple or Google Play account settings if you subscribed in the app.

We show both the monthly and full price so you can compare plans easily. If you choose Monthly ($6.99/month) you're charged each month. If you choose Annual ($49.99/year) you're charged the full 12-month sum in advance, after your 7-day free trial — about 40% less than paying monthly.

If you purchased Premium via Google Play or the Apple Store, send us the payment transaction number — from the confirmation email you received after your purchase, or in Google Wallet — or the email address on your account, and we'll help you get a refund.

Freemium is free forever and covers the essentials with generous limits — personal info, the pill tracker, full search, insurance cards (up to 2), medical history, prevention & goals (up to 10 entries combined — medications count toward this limit), health logs (5 per type), a starter planner, and a few outside records. Premium removes those limits so everything is unlimited, and unlocks PDF export, sub-profiles for family members, and calendar sync — with Ask AI coming soon.

Yes. Your data is protected with strong encryption and handled under HIPAA & GDPR-compliant practices, so only you decide who can see it.

Build your personal health record, store medications and documents, set pill reminders, track doses and health vitals, and export reports you can share with your doctor.